Tim Newman [00:00:09]:
I coach people on communication for a living. I still react first. Today, I'm going to show you why your brain does that to all of us, and the 3-second move that puts you back in charge. Welcome back to Speaking with Confidence, the podcast that helps you build the soft skills that lead to real results. Communication, storytelling, public speaking, and showing up with confidence in every conversation that counts. I'm Tim Newman, a recovering college professor turned communication coach, and I'm thrilled to guide you on a journey to becoming a powerful communicator. Last time we tackled the W in WRONG, which is Win at All Costs. Today, we're moving to the R: React Instead of Respond.

Tim Newman [00:00:49]:
And this one is sneaky because it happens before you even get a vote. Think about the last time you said something you wish you could reel back in. Was it a clipped reply to your boss, a comment to your partner that landed harder than you meant, or a text you fired off before you finished reading the one that you got? In the moment, it felt completely reasonable. 10 minutes later, you were replaying it in the shower and cringing. What was happening in that moment? As a name, and psychologist Daniel Goleman popularized it back in 1995 in his book on emotional intelligence. He called it an amygdala hijack. Your amygdala is a small almond-shaped part of your brain, and one of its jobs is running your alarm system. When it senses a threat, it kicks off fight or flight all on its own.

Tim Newman [00:01:42]:
Doesn't check with you first. And that's the part that actually matters. Your reaction is already moving before you had a single conscious thought about it. Here's the thing: the threat doesn't have to be real. A passive-aggressive email, a friend who shows up late again, or even a coworker who rolls their eyes in a meeting— your brain can treat that social sting a lot like a physical threat, and it reaches for the same playbook. And while the alarm is blaring, the part of your brain that handles reasoning and planning has a much harder time getting a word in. And that's how a smart, careful, decent person ends up saying something that makes them wince. So the thing you regret saying wasn't really a decision.

Tim Newman [00:02:27]:
It was an alarm. And honestly, that should come as a relief. Neuroscientist Joseph LeDoux helped explain why it feels so fast. Threat information travels 2 routes in your brain. One is quick and rough, running almost straight from your senses to your alarm system. The other is slower and goes through the thinking part of your brain. The fast route moves your body before the slow route has finished reading the room, and you can feel it. Your heart speeds up, your face gets hot, and your hands are already typing.

Tim Newman [00:03:02]:
But guess what? That wave doesn't last forever. You'll often hear that the first chemical surge starts to settle in, in about 6 seconds. The exact number is debated, but the idea holds. There's a short window between the alarm and your words, and inside that window, you have a choice you didn't know you had. So what's the real difference between a reaction and response? Comes down to one question: who's driving? A reaction is automatic. It gets pulled from a stack of old patterns your brain already has on file. It's fast, it's emotional, and it rarely fits the situation you're actually in. Your response is, is a decision.

Tim Newman [00:03:47]:
It's slower, it's deliberate, and it's shaped by the situation in front of you. Not the one your brain is imagining. Now, most of your day goes fine because when the threat is small, your thinking brain wins. But when it feels big enough, the alarm grabs the wheel. Your brain was built to favor speed over accuracy. For most of human history, hesitating was a dangerous move, so it learned to fire first and sort it out later. And that's why this problem is pretty much everywhere. Christine Porath has spent about 2 decades studying civility at work.

Tim Newman [00:04:26]:
In her polling of thousands of workers, 98% said they'd been treated rudely on the job, and about half said it happened at least once a week. You're not surrounded by usually rude people. You're surrounded by human brains running the same old software, and it costs something. Gallup's 2026 Global Workplace Report employee engagement at around 20%. That's the lowest since 2020. They estimate disengagement costs the global economy close to $10 trillion in lost productivity. And that number is so big, it's almost meaningless. So here's the smaller version.

Tim Newman [00:05:08]:
Every unmanaged reaction costs you a little bit of trust. And trust is the thing you're actually spending when you snap at someone. Reaction isn't evil. It's not rare, and it's not a sign you're bad at your job. It's just expensive. So what do you do inside that window? I call it the 3-second fix. One breath, one word, one question, and that's the whole thing. It takes about as long as one slow breath.

Tim Newman [00:05:38]:
It works in a meeting, text thread, or in the middle of an argument, and nobody has to know you're, you're even doing it. Step 1 is the breath. Take a normal inhale through your nose, then sneak in a second short inhale on top of it. Then let it all out through your mouth, long and slow. It's called a cyclic sigh, and researchers at Stanford tested it against mindfulness meditation and 2 other breathing styles. People did it for 5 minutes a day for about a month. And the sighing group saw the biggest boost in mood. The long exhale is the key because slowing down your breathing helps turn the alarm down.

Tim Newman [00:06:19]:
Now, in the moment, you don't need 5 minutes. You need 1. Step 2 is one word. Name what you're feeling out loud or in your head. Could be angry, embarrassed, disrespected. This is the step people skip because it feels too simple to matter, but it's called affect labeling, and the research behind it is some of the cleanest out there. Matthew Lieberman and his team at UCLA scanned people's brains while they named their emotions. Naming the feeling quieted the alarm system and fired up the thinking part of the brain.

Tim Newman [00:06:55]:
In another UCLA study, people who were afraid of spiders were asked to stay near one. The ones who simply put their fear into words had a calmer physical reaction than the ones told to talk themselves down or think about something else. Naming it beat fighting it. Step 3 is one question, and it has to be a real one, a question you don't already know the answer to, such as, what's really going on for them right now? Or, what did they mean by that? Or how about this one? What do I actually want out of this? A question forces your thinking brain to load, and the brain that's busy working out an answer isn't busy firing back. Here's a bonus one for work. Harvard researcher Alison Wood Brooks found that when people told themselves, I'm excited, instead of trying to calm down before a stressful task, they performed better. Calming down fights the energy you already have. Relabeling it puts that energy to work.

Tim Newman [00:07:54]:
This all sounds clean on paper, so let's put some real people in it. Picture this: you're at your desk and an email lands that makes your jaw tighten. It's short and a little condescending, and your hands are already typing a reply before your brain has caught up. This is the moment. Inhale. Sneak in that second sip of air. Then let it out slowly. Then name it, such as, this made me feel disrespected.

Tim Newman [00:08:25]:
Then ask yourself, what do I actually want here? Probably a fix, not a fight. Now write the reply. Same keyboard, completely different email. Here's the one I see most in meetings. Someone cuts you off mid-sentence and you feel the heat climb up your neck. The old version of you talks over them a little louder, and the room gets a little colder. The new version takes a breath, names the feeling, and asks a real question. Something like, what are you seeing that I might be missing? Now you're not the person who got interrupted.

Tim Newman [00:09:00]:
You're the person who stayed curious when it got uncomfortable. And that's the person that everyone remembers. And then there's home, where the stakes are the highest. And the audience is the smallest. Your partner makes a comment that always finds the soft spot. Nobody's watching, so the reflex wins a lot more easily here. Same 3 steps. The Beth buys you the, the gap.

Tim Newman [00:09:25]:
The word turns down the volume, and the question turns an argument into a conversation. Now, I'll be the first to admit, this sounds like something you'd teach a kindergartner. And yeah, it kind of is. And that's not a flaw. Simple is the point. The hard part is doing it when your face is hot and your pulse is up, and that only comes with reps. So before you take this into your next hard conversation, there are 4 ways I see people mess it up. Number 1, using the pause to reload.

Tim Newman [00:09:58]:
If your 3 seconds are really you lining up a sharper comeback, That's not a response. That's a delayed reaction. And the other person can feel the difference, even if they can't name it. 2. Naming someone else's emotion for them. Telling your coworker, you're being really defensive right now, is not affect labeling. It's a fresh attack wearing a lab coat. And it will land exactly like one.

Tim Newman [00:10:26]:
3. Thinking a response has to be fast. Speed is reaction's home turf, and that's a race you're going to lose every time. A response is allowed to take a minute or an hour or even a night's sleep if that's what the situation needs. All you have to say is, let me think about that and get back to you, and that's a complete sentence. Number 4, expecting one good moment to become a habit. You're going to nail this once. Feel great about it, and then go 3 weeks without remembering to breathe.

Tim Newman [00:10:59]:
That's normal. The skill lives in the reps, not in one clean save. So here's your challenge this week. Pick one moment this week where you feel the alarm go off, jaw tightens, face gets hot, and the thumbs start typing, and run the 3-second fix. One breath, one word, One question. And that's it. You don't need to be perfect at this. You just need to be a little less automatic than you were last month.

Tim Newman [00:11:30]:
Because your reaction was never the real you. It's a shortcut your brain built for a world with a lot more tigers in it. The pause is where you get to decide who you actually want to be. Next time, we're talking on the O in WRONG. Only My Opinion Matters. And if you've ever been in a meeting where nobody else could get a word in, you already know why it matters. That's all for today. Remember, we're looking for progress, not perfection.

Tim Newman [00:11:59]:
Be sure to visit speakingwithconfidencepodcast.com to get your free ebook, Top 21 Challenges for Public Speakers and How to Overcome Them. You can also register for the Formula for Public Speaking course. Always remember, your voice has the power to change the world. We'll talk to you next time. Take care.